Buying Safely on Fetchfree

Follow these simple steps to buy safely on Fetchfree.

Before you buy

Read the full description and look at all photos. Check the seller's profile, verification status and reviews.

Ask questions through Fetchfree messaging before agreeing to anything.

When you meet

View the item in person in a safe, public place where possible. Check it matches the listing before paying.

How to pay

Pay only after you've seen the item. Avoid paying upfront by bank transfer to strangers. Where Secure Checkout is available, it holds your payment safely until you've collected the item.

If something goes wrong

Report the listing using the Report button and contact support. Our moderation team reviews every report.

See our full safety guidance

Visit the Safety Centre